Nursing shift handover: A systematic review
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Abstract
Nursing shift handover is an obligatory and a fundamental activity to ensure continuity in the process of patient care.
Objective: To describe the scientific production published between 2007-2017 regarding nursing shift handover within medical emergency services.
Methodology: A systematic review was conducted on six databases. Articles with full texts written in English, Spanish, and Portuguese, and published in indexed journals were included. A critical analysis on each article was conducted using the Critical Appraisal Skills Programme spanish, and the Strengthening the Reporting of Observational Studies in Epidemiology tools. Articles were clustered in a matrix of categories.
Results: From a total of 430 possible articles, 19 were included for this study -17 written in English and 2 written in Spanish. From the corresponding analysis, two categories were structured: Nursing Shift Handover Characteristics, and Process Standardization.
Conclusions: Communication gaps seem to be one of the main issues to address while improving the nursing shift handover process. The patient room should be the place for the shift handover, and this process must be acknowledged by both nursing teams.
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