Satisfacción con el cuidado de Enfermería del adulto mayor hospitalizado

Abstract

Older adults hospitalized are a vulnerable group that require quality nursing care ; this imply satisfaction valued through patient-nursing relationship, effective communication and information and professional technical competence. In order to identify older adults’ satisfaction with nursing care it was carried out a transactional descriptive study with 45 hospitalized older adults in medical and surgical wards of two health institutions. Through interview it was applied a Likert scale of 23 items and five categories: complete agree (5) to total disagree (1). Instrument was translated and validated , it was obtained Cronbach’s alpha coefficient from .78 (12). Results. Age mean 71, years of school mean 6. Complete agree: nursing pleasant with patient (62.2%), she should be more attentive with patient (60.0%), the patient feels better when nurse talks with him(75.6%), nurse explains to patient in sample language (73.3%), nurse gives information about exams (68.9%). Total disagree: Patient gets angry when nurse talks him like a child (60.0%). High score (85%) in general evaluation about satisfaction with nursing care. This study is coincident with previous studies about to higher age higher satisfaction with nursing care.