Apoyo emocional: conceptualización y actuación de enfermería; una mirada desde la perspectiva del alumno

Abstract

During the training of nursing emphasizes the emotional; stressing their importance for the patient care; however there is not clear definition of this concept and many times this support is not provided. The aim was to identify the design and care of emotional support provided by students of the Bachelorship in Nursing. Methodology: the study was descriptive and transversal. The universe was 210 students. The instrumental categories: awareness; identification; planning and evaluation of interventions to provide emotional support. A minority of the students defined emotional support as: “trust; empathy and awareness of what the patient is going to do”. Results:Knowledge about pathology is a priority (16%). Actions that are undertaken to encourage the conversation as a means of reducing the emotional response (44%); percentage who believe it is necessary to assist or encourage the patient to express their feelings (39%); percentage who believed that talking with the patient about something unrelated to his illness to provide emotional support; 16% and percentage who reported that emotional support should be done by following procedures without talking to the patient .55%. There is clear need to create a scale to facilitate the assessment and evaluation of nursing interventions in relation to the emotions felt and expressed by the patients.