Nursing communication is needed for the relationship with the family of the critically ill patient
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Introduction: It is crucial to establish interpersonal relationships with the patient’s family during nursing care. This ensures harmony between nursing and the caregiver, which improves the quality of care in special contexts such as the Intensive Care Unit (ICU). To achieve this, it is essential to recognize the relational needs that surround it.
Objective: To identify the communicative needs of nurses in the ICU that facilitate harmonious relationships with the families of critically ill patients.
Development: An integrative review was conducted. The databases consulted for this study included PubMed, SciELO, Scopus, ScienceDirect, Cochrane, and Ovid. The search terms employed were interpersonal relationships, nursing, family, critical care, and needs assessment. The data were analyzed through a process of comparison and identification of the primary findings. Two primary themes emerged from the analysis: 1) The factors that facilitate harmonious relationships between nursing professionals and patients’ families, which encompass the provision of adequate resources, a culture of collegiality, and recognition of nursing professionals as professionals, not subordinates; and 2) The factors that nursing professionals require from patients’ families, including respectful treatment, trust, appreciation for their work, information, involvement in the patient’s care, and understanding.
Conclusions: The identified needs of nursing professionals provide a clear and concise evidence base for the aspects to be considered in the relationship between nursing and the caregiver. This will facilitate the development of new forms of care for patients’ families in the ICU.
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